FAQ

Manage frequently asked questions for the customer portal.

01Payment IssuesPublished

TitleHow do I reset my online password

Created14 Jun, 9:01

02Payment IssuesPublished

TitleWhy was my card payment declined?

Created15 Jun, 10:45

03Account & AccessPublished

TitleHow do I update my registered phone number?

Created17 Jun, 08:20

04Account & AccessDraft

TitleWhat are Bunna Bank mobile banking features?

Created18 Jun, 09:45

05Delivery & LogisticsPublished

TitleHow long does a bank transfer take to arrive?

Created19 Jun, 11:10

06Delivery & LogisticsDraft

TitleCan I track the status of a fund transfer?

Created20 Jun, 13:25

07System/TechnicalPublished

TitleWhy is the mobile app not loading?

Created21 Jun, 09:00

08System/TechnicalDraft

TitleHow do I fix a login error on the app?

Created22 Jun, 15:40

#	Title	Category	Status	Created
01	How do I reset my online password	Payment Issues	Published	14 Jun, 9:01
02	Why was my card payment declined?	Payment Issues	Published	15 Jun, 10:45
03	How do I update my registered phone number?	Account & Access	Published	17 Jun, 08:20
04	What are Bunna Bank mobile banking features?	Account & Access	Draft	18 Jun, 09:45
05	How long does a bank transfer take to arrive?	Delivery & Logistics	Published	19 Jun, 11:10
06	Can I track the status of a fund transfer?	Delivery & Logistics	Draft	20 Jun, 13:25
07	Why is the mobile app not loading?	System/Technical	Published	21 Jun, 09:00
08	How do I fix a login error on the app?	System/Technical	Draft	22 Jun, 15:40