U
Support Categories
Manage the broad classification hierarchy used for routing, SLA assignment, and reporting
U
User
Admin
Status
Filter
New Category
N/A
Category code
Primary Category
Sub Category Count
Issue Type Count
Ticket Volume
Status
Created
Action
01
CAT-001
Payments & Billing
3
14
1240
Active
01 Jan 2026
More
02
CAT-002
Delivery & Logistics
4
18
980
Active
15 Jun, 10:45
More
03
CAT-003
Account & Access
2
9
420
Inactive
16 Jun, 14:30
More
04
CAT-004
Technical Support
5
22
760
Active
17 Jun, 8:15
More
05
CAT-005
Returns & Refunds
3
11
530
Active
18 Jun, 11:30
More
1
2
